Privacy Policy
Last Updated: May 20, 2026
At Double Play Financial (“DPF,” “Company,” “we,” “our,” or “us”), protecting your privacy and safeguarding your personal information are priorities. This Privacy Policy explains how we collect, use, share, and protect information obtained through our website, applications, advertisements, and business operations.
This policy is intended to comply with applicable federal and state laws and regulations, including the Gramm-Leach-Bliley Act (“GLBA”), Colorado consumer privacy and data protection requirements, and applicable Nationwide Multistate Licensing System (“NMLS”) standards and mortgage industry regulations.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Mailing address
- Email address
- Telephone number
- Date of birth
- Social Security number
- Driver’s license or government-issued identification
- Employment and income information
- Financial account information
- Credit history and mortgage-related information
Website and Technical Information
- IP address
- Browser type and device information
- Website usage activity
- Cookies and tracking technologies
- Referral sources and marketing interactions
Information From Third Parties
We may receive information from:
- Credit reporting agencies
- Mortgage and lending partners
- Real estate professionals
- Appraisal providers
- Public records
- Verification and fraud prevention services
2. How We Use Information
We use collected information to:
- Provide mortgage, real estate, appraisal, and related financial services
- Process loan applications and transactions
- Verify identity and prevent fraud
- Communicate with consumers regarding services and transactions
- Improve our website, products, and customer experience
- Conduct marketing and advertising activities
- Comply with legal, regulatory, and licensing obligations
- Maintain records required by federal and state law
3. Information Sharing
We may share information as permitted by law with:
- Mortgage lenders and investors
- Loan servicers
- Credit bureaus
- Real estate brokers and agents
- Appraisers and title companies
- Service providers and technology vendors
- Government agencies and regulators
- Legal, compliance, and audit professionals
We do not sell consumers’ nonpublic personal financial information.
We may disclose information when:
- Required by law or court order
- Necessary to complete a transaction requested by the consumer
- Necessary to protect against fraud, unauthorized transactions, claims, or liability
4. Consumer Privacy Rights
Consumers may have rights under applicable federal and state laws, including:
- The right to access certain personal information
- The right to request corrections to inaccurate information
- The right to request deletion where permitted by law
- The right to opt out of certain marketing communications
- The right to limit certain sharing as permitted under GLBA
To exercise privacy rights, contact us using the information below.
Certain financial information may be exempt from deletion or access requests under applicable federal financial privacy laws and regulations.
5. Cookies and Tracking Technologies
Our website may use:
- Cookies
- Pixels
- Analytics tools
- Advertising technologies
These technologies help us:
- Improve website functionality
- Measure advertising effectiveness
- Personalize user experiences
- Analyze website traffic
Users may adjust browser settings to limit or disable cookies; however, some site functionality may not operate properly.
6. Data Security
We maintain physical, electronic, and procedural safeguards designed to protect personal information, including:
- Secure Socket Layer (SSL) encryption
- Access controls
- Password protection
- Employee confidentiality policies
- Secure third-party service providers
- Information security monitoring
While we strive to protect information, no method of electronic transmission or storage is completely secure.
7. Retention of Information
We retain personal information for as long as necessary to:
- Provide services
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce agreements
- Maintain required business and licensing records
8. Third-Party Links
Our website may contain links to third-party websites or services. DPF is not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party websites independently.
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Communications and Marketing
By submitting information through our website, users may consent to receive:
- Calls
- Emails
- Text messages
- Marketing communications
Consent is not a condition of purchase. Message and data rates may apply. Users may opt out at any time by following unsubscribe instructions or contacting us directly.
11. Colorado Residents
Colorado residents may have additional rights under applicable Colorado privacy laws, subject to exemptions applicable to financial institutions and data regulated by GLBA.
Colorado residents may submit privacy-related requests using the contact information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
Continued use of our website after updates constitutes acceptance of the revised policy.
13. Contact Information
Double Play Financial
Website: www.doubleplayfinancial.com
Email: Lnewgent@doubleplayfinancial.com
Phone: 303-842-1711
14. Mortgage Licensing Disclosure
Double Play Financial complies with applicable state and federal mortgage licensing laws and regulations. Mortgage licensing information may be verified through the Nationwide Multistate Licensing System & Registry (“NMLS”).